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Servers
RadioPromoHub Main Server
Client Server 1
Client Server 2
Database Server
Texting Services
Content Delivery Network
LoggerLab Main Server
LoggerLab Server 1
LoggerLab Server 2
LoggerLab Server 3
Past Incidents

September 18th, 2021

No incidents reported.

September 17th, 2021

No incidents reported.

September 16th, 2021

No incidents reported.

September 15th, 2021

No incidents reported.

September 14th, 2021

Intermittent Database Errors
Resolved September 17th, 2021 at 2:27 pm PST
This incident has been resolved. The engineers have been monitoring the database errors and all errors have been eliminated. Full service has been restored. We apologize for the inconvenience.
Monitoring September 15th, 2021 at 8:42 pm PST
Emergency Maintenance has been completed on the database server. The engineers have implemented new server settings and implemented improvements to overall stability to the database server by increasing allocated resources. We will continue to monitor for database errors and provide an update when available.
Investigating September 15th, 2021 at 9:57 am PST
The team has received reports of the same database errors. While these errors are less frequent, the errors are the same as reported the day before. There will be emergency maintenance completed on the database server where the site or installs will not be available. Availability will be limited to under 5 minutes. Emergency Maintenance is scheduled for 7pm PST September 15th 2021.
Monitoring September 15th, 2021 at 2:11 am PST
The development and engineering team have implemented a fix for the periodic database errors received when visiting the site or accessing the installs. The team will continue to monitor to ensure the issue has been resolved. An update will be made available as soon as the team is satisfied the error is resolved.
Investigating 7:49 pm PST
Users may experience periodic database errors when visiting the site. Rest assured, the team is working hard to ensure maximum uptime. We will update as soon as more information is available.

September 13th, 2021

No incidents reported.

September 12th, 2021

No incidents reported.